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Ventra app for iPhone and iPad


4.2 ( 832 ratings )
Travel
Developer: Chicago Transit Authority
Free
Current version: 2.2.7, last update: 9 months ago
First release : 19 Nov 2015
App size: 46.5 Mb

Ride CTA, Metra & Pace with Ventra: Manage your fares, buy Metra mobile tickets, get arrivals and add your Ventra Card for riding CTA and Pace to iPhone and Apple Wallet.

Use transit in and around all of Chicago: Its easy to manage and pay your fare on CTA, Metra and Pace buses and trains with the Ventra app. Find all the features youre used to on the Ventra website and more, including mobile ticketing for Metra trains!

With the Ventra app, you can:
• Check your balance and available passes in your Ventra Cards transit account.
• Instantly load value or passes to your Ventra Cards transit account.
• Switch autoload for transit value or passes on and off.
• Buy and use Metra mobile tickets to ride any Metra train.
• Use transit value youve loaded to buy a Metra ticket.
• Get real-time account notifications so you know when its time to load more fare or buy more tickets.
• Get real-time arrival/departure information from CTA, Metra and Pace all in one app—by picking a stop, using favorites or looking at service near where youre standing.

Pros and cons of Ventra app for iPhone and iPad

Ventra app good for

Intuitive, function, simple. Good app for Chicagoland transit.
I never leave reviews on iTunes but I feel compelled after reading the other reviews on here to write about how great this app is (maybe the other users need to reinstall, update, etc.) Im using an iPhone 6s, by the way. - Ive used this app for over a year and I have been able to rely on it for consistency every time. - I entered a credit card card to reload my Ventra cards and I have, within minutes of needing to board a train, been able to tap my phone screen and instantly reload my Ventra card. - my "favorites" section has all of my favorite stops loaded and updated. - I regularly use the "nearby" function to find a bus when Im in an unfamiliar area- that works like a charm. -I am buying and using a Metra card today, all on my iPhone. This is really a great app for the transit system in Chicago and Im really glad thats it available to make transit life a million times easier.
Visited Chicago for the weekend and used this app to purchase METRA tickets, reload my Ventra card, and track trains. Everything worked well and the UI is well designed. Sounds like the other reviewers may need to update the app or, in some cases, stick to means of acquiring tickets that is more in line with their level of technical competence.
Im not sure why some of the reviews on here as so harsh. I think this is a great app. Its made purchasing transit tickets and using them quite easy. I love the transit tracker as well. My only thing that I think its missing is alerts to tell you if your fave lines are having problems.
I get notified when my balance is low--usually seconds after I am past the gate--and after registering my credit card I can recharge my credit with one tap. Great job.
Very convenient, using three years, and never have any problems.

Some bad moments

Ive told support about the broken "favorites" section over 5 months ago and still no fix. The app works to get your ticket, but it still has bugs that the developers just dont seem to want to fix.
As other users reported, My Favorite section is broken. Additionally, using a non English system, yields Semi-broken Spanish tags in the whole app instead of English. There is no way to choose the language and eve resetting the app keeps showing place holders for the language variables but not the right texts. You can indeed buy/use tickets. I hope that functionality at least continues.
This is a nice example of someone make a simple system so complex that is does not work. Be aware that you order a ticket to be send to your home adress. I justy lost $20 as the customer service is absolutly useless and can not help. STAY AWAY from this app!!!
This is a horrible,horrible,horrible app. Absolutely stupid functionality that does not remember information you put in and does not make it at all easy to add value to your card in app as it does not remember your stored information. Sad. Could really use this if it worked. Until the proper and necessary fixes are made avoid at all cost!
Forget about checking your arrival time once you are in route, cant look back to advise your ride of additional pickup location times. Or look to see when a train should have arrived. Its crap! but stuck using for eticket purposes.
Tried numerous times to update credit card information and it was impossible. Waste of time.

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